Question 1

What is FireAI's pricing?

Accepted Answer

FireAI offers four plans: Free (₹0), Professional from ₹2,799/user/month, Team from ₹20,199/month, Business from ₹45,799/month, and a custom Enterprise plan. Annual billing saves up to ~20% versus monthly.

Question 2

Is FireAI free to use?

Accepted Answer

Yes — the Free plan is forever free and includes 1 user, 50 AI queries/month, 1 GB cloud storage, 3 dashboards, 7-day data retention and community support. No credit card required.

Question 3

What is the price of the Professional plan?

Accepted Answer

Professional is ₹3,499/user/month when billed monthly, or ₹2,799/user/month when billed annually (₹33,588/year per user).

Question 4

What is the price of the Team plan?

Accepted Answer

Team starts at ₹25,299/month (billed monthly) or ₹20,199/month (billed annually) and includes 5 users. Additional seats cost ₹6,199/user/month on monthly billing or ₹4,959/user/month on annual billing.

Question 5

How many users are included in the Team plan?

Accepted Answer

The Team plan includes 5 users by default. You can add more seats anytime at ₹6,199/user/month (monthly billing) or ₹4,959/user/month (annual billing).

Question 6

What is the price of the Business plan?

Accepted Answer

Business starts at ₹57,299/month (billed monthly) or ₹45,799/month (billed annually) and includes 8 users. Additional seats cost ₹8,527/user/month on monthly billing or ₹6,822/user/month on annual billing.

Question 7

Is there a minimum user count for Business?

Accepted Answer

Yes — the Business plan has a minimum of 8 users included in the base price. You can add users on demand beyond that minimum.

Question 8

What does '+ ₹4,959/user/month' (Team) mean?

Accepted Answer

It's the per-user add-on price beyond the 5 users included with the Team plan, when billed annually. Each additional seat is charged ₹4,959/month on annual billing (₹6,199/month on monthly billing).

Question 9

What does '+ ₹6,822/user/month' (Business) mean?

Accepted Answer

It's the per-user add-on price beyond the 8 users included with the Business plan, when billed annually. Each additional seat is charged ₹6,822/month on annual billing (₹8,527/month on monthly billing).

Question 10

How much will the Team plan cost for 7 users (annual billing)?

Accepted Answer

Team annual base for 5 users is ₹20,199/month. Two additional seats × ₹4,959/user/month = ₹9,918/month. Total: ₹30,117/month, billed annually as ₹3,61,404/year.

Question 11

How much will Business cost for 10 users (annual billing)?

Accepted Answer

Business annual base for 8 users is ₹45,799/month. Two additional seats × ₹6,822/user/month = ₹13,644/month. Total: ₹59,443/month, billed annually as ₹7,13,316/year.

Question 12

Do you offer monthly billing, or only annual billing?

Accepted Answer

Both. Every paid plan supports monthly and annual billing — use the toggle on the pricing page to compare. Annual billing saves you up to ~20% versus monthly.

Question 13

Can we switch from Free to a paid plan later?

Accepted Answer

Yes. You can upgrade from Free to any paid plan from your workspace settings at any time. Your dashboards, data sources and saved queries carry over automatically.

Question 14

Can we upgrade from Professional to Team or Business?

Accepted Answer

Yes. Plan upgrades take effect immediately and we prorate the difference for the remainder of your current billing cycle. Downgrades take effect at the next renewal.

Question 15

What is Enterprise pricing?

Accepted Answer

Enterprise is custom-priced based on your user count, data volume, compliance needs (SOC 2, HIPAA, SOX, GDPR, FINRA), private LLM options (Azure, AWS, BYO keys) and deployment model (dedicated VPC or on-prem). Volume discounts apply.

Question 16

How do I get an Enterprise quote?

Accepted Answer

Click 'Talk to sales' on the Enterprise card or email sales@fireai.in with your team size, data sources and any compliance/deployment requirements. A solutions architect will reach out within 1 business day.

Question 17

Are taxes included in the prices shown?

Accepted Answer

No. Prices listed are exclusive of GST and any other applicable taxes. Final tax amounts are calculated at checkout based on your billing address.

Question 18

What payment methods are supported?

Accepted Answer

We accept credit and debit cards, UPI, net banking, and bank transfers (NEFT/RTGS) for annual plans. Enterprise customers can pay against invoice with NET-30 terms.

Question 19

Which plan is best for a small team?

Accepted Answer

The Team plan is the best fit for small teams — it includes 5 users by default, pooled AI queries with per-user top-ups, 90-day data retention and chat/email support (8-hr SLA). You can add more seats as the team grows.

Question 20

Does my subscription auto-renew?

Accepted Answer

Yes — subscriptions auto-renew at the end of each billing cycle (monthly or annual) on the same payment method. You can disable auto-renewal or cancel anytime from billing settings before the renewal date.

Question 21

What happens when I add or remove users—do you prorate charges?

Accepted Answer

Added users are prorated for the remainder of the current billing cycle and charged on your next invoice. Removed users free up seats starting from the next billing cycle; no refund is issued mid-cycle.

Question 22

What happens if a payment fails?

Accepted Answer

We'll automatically retry the payment over the next 7 days and email you. If retries continue to fail, your workspace moves to read-only mode for 14 days while you update your billing details — after which access is paused until payment is resolved.

Question 23

Are add-ons available?

Accepted Answer

Yes. Extra cloud storage, AI query top-up packs, and premium support hours can be purchased as add-ons on Team, Business and Enterprise plans.

Core features	Free	Professional	Popular Team	Business	Enterprise
Users	1User	1Users	5Users	8Users (+ on-demand)	On-demand Users
AI Queries	50AI queries / month	500AI queries / month	2000Pooled queries + 500/user/month	5000Pooled queries + 750/user/month	5000+ queries (unlimited or negotiated caps)
Cloud Storage	1 GBCloud storage	20 GBCloud storage	300 GBCloud storage	1000 GBStorage space	1000 GB+ storage (or custom)
Community Support	Community support	Community support	Community support	Community support	Community support
Retention	7Day data retention	30Day data retention	90Day data retention	1Year data retention	Unlimiteddata retention
Email Support		Email support (24-hr SLA)	Chat & email support (8-hr SLA)	Priority support (4-hr SLA) + Slack	24/7 support (1-hr SLA)
Export PDF PNG		Export to PDF/PNG	Export to PDF/PNG	Export to PDF/PNG
API Access			API access (read-only)	Full API (read/write)	Full API (read/write)
Audit Logs			Audit logs (90-day)	Audit logs	Audit logs
CSM Onboarding				Named CSM + onboarding (20 hrs)	Named CSM + onboarding (20 hrs)
Scheduled Reports				Scheduled reports & alerts	Scheduled reports & alerts
SLA				99.9% uptime SLA with credits	99.9% uptime SLA with credits
Multi Tenancy					Multi-tenancy with isolated environments
On Prem					On-prem or dedicated VPC

Simple, transparent pricing that works for your business

Free

Professional

Team

Business

Enterprise

Free

Professional

Team

Business

Enterprise

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